Return & Refund Policy – Raw Curve

Last Updated: [23/03/2025]

At Raw Curve, we take pride in crafting high-quality minimalist sculptures. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns Eligibility

You can request a return if:

• The item is damaged or defective upon arrival.

• You received the wrong product.

• The item is not as described on our website.

Conditions for Return:

• Must be requested within 7 days of delivery.

• The product must be unused, in its original packaging, and include all accessories.

• Custom or personalized orders cannot be returned unless they arrive damaged or defective.

2. Return Process

1. Email us at [support@rawcurve.com] with your order details and photos of the item.

2. Our team will review your request and respond within 2-3 business days.

3. If approved, we will arrange a pickup or guide you on how to return the product.

3. Refund Process

• Approved refunds will be credited within 7-8 business days after we receive the returned product.

• Refunds will be issued via the original payment method (Bank Transfer, UPI, Credit/Debit Card, etc.).

• Shipping charges (if applicable) are non-refundable.

4. Cancellations

• Orders can be canceled within 24 hours of purchase if they haven’t been shipped.

• Once shipped, the return process must be followed.

5. Non-Returnable Items

• Customized or made-to-order sculptures.

• Items damaged due to misuse or mishandling by the customer.

For any concerns, feel free to contact us at [support@rawcurve.com] or call [+91-8510919171].